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88fbh is transparent about how your information is handled — from the moment you register to every bKash or Nagad transaction recorded in your wallet history. This policy explains what data we hold, how we use it and what choices are available to you, subject to your local law and eligible regions.
When you open an account with us, we collect the details you provide during registration — your contact information, login credentials and any payment references you submit, including bKash account numbers or Nagad wallet references used to fund your account. We also collect device and session data automatically: your browser type, IP address and pages visited within the platform. This helps us keep your account secure and ensure the platform loads correctly on your Android or iOS device. We do not sell your personal data to third parties. We share information only where it is necessary to process a transaction — for example, when a bKash or Nagad deposit is verified — or where we are required to do so under applicable law. We keep your data for as long as your account remains active or as long as legal obligations require us to retain it. If you close your account, we will delete or anonymise your records in line with our standard retention schedule, subject to any mandatory legal holding periods. All data we hold is stored with access controls in place. Access to your account records is limited to authorised personnel only. If you have a question about a specific record, reach out through the support route listed in the contact section of this page.
When you deposit via bKash, the transaction reference and wallet number are recorded against your account. We use these details solely to verify your deposit and match it to your balance — not for marketing or resale.
Nagad transfer details you submit are stored as part of your transaction history. You can view these records inside your account wallet page at any time your account is active and access is permitted in your region.
Browser type, session timestamps and IP address are logged automatically. We use these to detect unusual login activity and to make sure the mobile interface behaves consistently across devices — not to build advertising profiles.
Our privacy policy applies specifically to data collected through the 88fbh platform — your account, your wallet activity and your interactions with our support channels. It does not extend to third-party services linked from our site or to external payment processors operating under their own separate privacy frameworks. Understanding the boundary of this policy helps you know where to direct questions. For anything outside the scope described below, you should consult the privacy documentation of the relevant third party directly.
Login events, session tokens and device identifiers tied to your 88fbh account are covered in full by this policy. We control how these are stored, accessed and retained.
Records of bKash, Nagad and Rocket payments made through our deposit and withdrawal flow are covered here. The payment processor itself operates under its own data terms, which are separate from ours.
Pages you visit, game lobbies you open and support tickets you submit through 88fbh are within scope. Browsing habits collected by our analytics tools are included and governed by this same policy.
External links, game studio platforms operated independently and any off-site services are outside the scope of this policy. We do not control data handling by those services and cannot speak to their practices.
You have practical options available to you regarding the personal data we hold. These are not abstract rights — they translate into specific steps you can take right now. First, you can request a summary of the information we hold against your account by contacting our support team through the published route. Second, if any detail on your account — your contact number, email address or registered payment method — is incorrect, you can update it directly inside your account settings or ask support to correct it for you. Third, if you want to understand why a specific piece of data was collected or how long we plan to retain it, you can raise that question with us in writing and we will respond through the same channel. Finally, if you believe your data has been handled incorrectly, you can submit a formal query for us to review. We take every such request seriously and aim to acknowledge it promptly. Availability of these rights may depend on your local law and the eligible region from which you access the platform.
Contact support to request a summary of the personal data held against your account. We will confirm what categories of data we store and the basis on which we hold them.
Update your registered contact number, email or wallet reference inside the account settings page. If the field is locked, support can process the correction after identity verification.
Submit a written query through our published support route asking about retention periods or the reason a specific data point was collected. We will respond through the same channel.
If you believe your data has been handled incorrectly, raise a formal complaint through support. We log every request and review it against this policy before responding.
If you have a question about how your data is used, need to correct a record or want to submit a formal privacy query, the routes below are where we respond. Use the channel that suits your situation — live chat for quick account questions, email for written requests that require a documented response. We do not publish support hours we cannot verify, so check the live chat widget on the platform to see current availability.
Open the live chat widget from any page on the 88fbh platform. This is the quickest route for account-level questions about data records or wallet references linked to your bKash or Nagad deposits.
Send a written privacy query to our published support email address. Use this route when you need a documented response — for example, a confirmation that a correction has been made to your account details.
The help section inside your signed-in account lists published guidance on data requests, wallet verification and how to update registered payment methods. Check there before raising a ticket.
Trust in how we handle your data is built through consistent, checkable practices rather than claims. The points below describe what we actually do with the information collected through your account — from cookies to retention windows — so you know exactly what to expect.
We use session cookies to keep you logged in across pages and to maintain your game lobby state. Analytics cookies help us understand which parts of the mobile interface are used most. You can manage cookie preferences through your browser settings at any time.
Access to your account data is protected by login credentials you set. Unusual login patterns — such as a new device or unfamiliar location — may trigger a verification step before access is granted. We do not share your credentials with any third party.
We keep active account data for as long as your account is open. After account closure, records are retained only for as long as applicable law requires. Once that period expires, data is deleted or anonymised from our systems.
When this policy changes in a material way, we will post the updated version on this page and note the revision date at the top. Continued use of your account after an update is posted means you have reviewed the revised terms.
The questions below cover what real account holders ask about data, access and rights on 88fbh. If your question is not here, reach out through the support routes listed in the contact section above.
We collect the details you enter during registration — your contact number, email address and any payment references you provide, such as a bKash or Nagad wallet number. We also collect device and session data automatically, including your browser type and IP address, to keep your account secure.
Yes. bKash and Nagad transaction references recorded against your account are stored with access controls in place. Only authorised personnel can view them, and we do not share payment details with third parties except where required to process the transaction or comply with applicable law.
You can request a summary of the personal data held against your account by contacting our support team through the published route. We will outline the categories of data we store and the basis on which we hold them. Availability may depend on your local law and eligible region.
Open your account settings page to update contact details or registered payment methods directly. If a field is locked, contact our support team — via live chat or email — and we will process the correction after confirming your identity through the verification steps shown in your account.
We do not sell personal data. We share it only where necessary to process a transaction or where law requires it. Game studios like PG Soft or Pragmatic Play provide game content through our lobby but do not receive your personal account data from us through that arrangement.
After account closure, we retain records only for as long as applicable legal obligations require. Once that mandatory period expires, your data is deleted or anonymised. The exact holding period depends on the type of data and the legal requirements of your eligible region.